Free shipping on all orders
Legal
Last updated: 16 August 2026
We want your Mina experience to begin the moment you place your order.
Every order is carefully checked and packed before it leaves us.
Orders are normally processed within 1–2 business days after successful payment.
Orders placed on weekends or public holidays may be processed on the next business day.
During launches, promotions, festive periods or periods of unusually high demand, processing may take longer.
Once your order has been dispatched, it will be handed over to our delivery partner.
Estimated delivery time: 4–7 business days.
Delivery time may vary depending on your location and courier availability.
Remote locations may require additional delivery time.
Once your order has been dispatched, tracking information will be shared with you through email, WhatsApp or SMS, where available.
You can use the tracking information to follow your shipment.
Free shipping on all orders.
If shipping charges apply to certain locations or orders, they will be displayed at checkout before payment.
Please make sure your shipping address, phone number and other delivery information are correct before placing your order.
Mina Perfumes cannot be held responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
Delivery estimates are not guaranteed.
Delays may occur because of:
- Weather conditions - Public holidays - Courier disruptions - High order volumes - Incorrect address information - Remote delivery locations - Events outside our reasonable control
If your order appears significantly delayed, please contact us and we will assist you in checking its status.
If your package arrives visibly damaged, please take photographs/videos of the package before opening it where possible.
If the product inside is damaged, contact us within 48 hours of delivery at minaperfumesofficial@gmail.com or WhatsApp +91 80754 22655.
Please include your order number and clear photographs/videos of the package and product.